InstructorWebsite Admin
TypeOnsite Course
DateJan 6, 2020 - Dec 12, 2020
PlaceHouston, TX
Buy NowBook Now

Make the move from employee to supervisor a seamless transition with this comprehensive supervisor training curriculum

New supervisors will feel empowered to hit the ground running with the skills learned in this seminar.

Be ready to take on any task, bring their best self to the job, while adopting new habits that will quickly get them up to speed.

In this high-impact, 2-day seminar, the Skyler Development will help students avoid common pitfalls new supervisors encounter and also learn the secrets of managing people.

Students also receive all the essentials skills, from motivating direct reports and coaching to conflict resolution and legal compliance.

With hands-on practice, students will gain skills they can begin using right away.

Plus, a game plan that helps them start experiencing the benefits of their new role sooner.

How You Will Benefit

  • Create a new game plan for growth
  • Let go of your former role and establish your credibility
  • Develop legal awareness to act and behave in compliance with workplace laws
  • Adjust your behavioral style to give yourself a more winning edge
  • Discover the secrets to inspiring and motivating your direct reports
  • Use the instant feedback model to build a successful coaching relationship
  • Control your emotions and think strategically when dealing with conflicts
  • Be definite and decisive in managing and protecting your time

What You Will Cover

Setting Yourself up for Success

  • Understanding your new role as a supervisor
  • Making a change or letting go: Working with the three phases of change
  • Recognizing common challenges and pitfalls to avoid
  • Meeting the expectations of key stakeholders, including your boss, direct reports, senior management, and former peers
  • Conducting a gap analysis to determine how to meet critical expectations

Developing Legal Awareness

  • Understanding basic equal employment opportunity (EEO) laws
  • Gaining legal awareness in all aspects of the performance cycle

Leveraging Your Personal Style

  • Understanding your own personal style and the styles of others through an assessment
  • Focusing on clues that can help pinpoint an individual’s personal style
  • Flexing your personal style to build more effective relationships

Motivating Others

  • Conducting an employee motivation analysis
  • Creating a motivating work environment based on each employee’s personal style

Managing Employee Performance

  • Setting SMART goals for yourself and others
  • Using a five-step model to train your employees
  • Giving and receiving supportive and corrective feedback

Delegating Work to Your Team

  • Creating a plan for delegation and using this process to assign key tasks
  • Overcoming your fears of turning over responsibility and authority

Handling Conflict with Ease

  • Knowing your conflict-handling styles
  • Developing the right conflict approach for each individual and situation

Managing Your Time

  • Applying the time priority model to workplace tasks
  • Managing and protecting your time to get more of the right things done

Who Should Attend?

Newly-promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training.



LESSON ONE (The Foundation) Giving Feedback

Recognize What You Have to Let Go of, What You Have to Learn, and Develop Strategies for Doing So

Describe Three Phases of the Change Process  Identify the Greatest Challenges for New Supervisors, and the Pitfalls to Avoid 

Determine What Your Boss, Employees, Peers, and Senior Management Expect from You in Your New Role


Setting Goals for Yourself

Set SMART Goals for Yourself and Others

Delegate Tasks with a Focus on Quality Standards

Assess What Tasks You Can Delegate and How


LESSON TWO (Personal Insights) Defining Your Personal Behavioral Style

Identify Your Own Behavioral Style Preferences

Demonstrate the Best Way to Communicate with Bosses, Employees, or Peers Whose Style Preferences Differ from Your

Build Better Working Relationships with Others by Identifying and Adjusting to Their Personal Behavioral Styles


Managing Your Time

Distinguish Urgent from Important  Use a Prioritizing Tool to Clarify Your Priorities

Practice Specific “Quick Hits” for Managing Time Effectively

Demonstrate Techniques for Protecting Your Time from Infringement by Others


LESSON THREE (Guiding Performance) Motivating Others

Explain What Motivates Others  Create a Motivating Environment

Understanding Adult Learning Styles

Describe Your Obligation to Train Your Employees

Meet the Needs of Visual, Auditory, and Kinesthetic Learning Styles

Demonstrate a Five-Step On-the-Job Training Model


LESSON FOUR (Continuous Growth) Giving and Receiving

Describe the Criteria for Giving Effective Feedback

Deliver Both Supportive and Corrective Feedback Using the Instant Feedback Method

Demonstrate How to Receive Feedback Effectively


Developing Legal Awareness

Identify the Basic Laws Governing All Aspects of the Performance Cycle

Discuss Your Obligation Under These Laws

Demonstrate Your Legal Awareness by Participating in an Activity

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